Terms of Use

1. Acceptance of Terms

By accessing or using Controlroom ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Description of Service

Controlroom is a comprehensive venue management platform that provides tools for managing events, finances, compliance, and operations for venues of all types. Our Service includes:

• Venue and event management tools
• Financial tracking and reconciliation features
• Compliance and audit management
• Artist and participant management
• Reporting and analytics capabilities
• Integration with third-party services
• Educational resources and support materials

3. User Accounts

Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for safeguarding your account credentials
• You must notify us immediately of any unauthorized use of your account
• You are responsible for all activities that occur under your account

Account Requirements

• You must be at least 18 years old to create an account
• You must have the legal authority to enter into these Terms
• Your use of the Service must comply with all applicable laws and regulations

4. Acceptable Use

You May

• Use Controlroom for legitimate venue management purposes
• Input and manage your venue, event, and business data
• Generate reports and analytics for your business
• Integrate with approved third-party services
• Access our educational resources and support materials

You May Not

• Use the Service for any illegal or unauthorized purpose
• Violate any laws in your jurisdiction (including but not limited to copyright laws)
• Transmit any worms, viruses, or any code of a destructive nature
• Attempt to gain unauthorized access to our systems or other users' accounts
• Use the Service to spam, harass, or harm others
• Reverse engineer, decompile, or disassemble any part of the Service
• Remove or alter any proprietary notices or labels
• Use the Service to compete with Controlroom or develop competing products

5. Subscription and Payment

Subscription Plans

• Controlroom offers various subscription plans with different features and pricing
• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law or as specifically stated

Payment Terms

• You agree to pay all charges associated with your account
• Payments are processed through secure third-party payment processors
• We may suspend or terminate your account for non-payment
• Price changes will be communicated with at least 30 days' notice

Free Trial and Freemium

• We may offer free trials or freemium access to certain features
• Free access may be limited in functionality, duration, or usage
• We reserve the right to modify or discontinue free offerings at any time

6. Data and Privacy

Your Data

• You retain ownership of all data you input into Controlroom
• You grant us a license to use your data to provide the Service
• You are responsible for the accuracy and legality of your data
• You can export your data at any time through our platform

Data Security

• We implement industry-standard security measures to protect your data
• We encrypt data in transit and at rest
• We regularly backup your data to prevent loss
• We cannot guarantee absolute security but will notify you of any breaches

7. Intellectual Property

Controlroom's Rights

• Controlroom and its original content, features, and functionality are owned by us
• Our trademarks, logos, and brand features are protected intellectual property
• You may not use our intellectual property without explicit written permission

Your Rights

• You retain all rights to your content and data
• You grant us a license to use your content to provide the Service
• You represent that you have the right to use all content you upload

8. Service Availability

Uptime and Maintenance

• We strive to maintain high service availability but cannot guarantee 100% uptime
• We may perform scheduled maintenance with advance notice when possible
• We are not liable for service interruptions beyond our reasonable control

Service Modifications

• We may modify, update, or discontinue features of the Service
• We will provide reasonable notice of significant changes
• We may add new features or services at any time

9. Termination

Termination by You

• You may terminate your account at any time through your account settings
• You remain responsible for all charges incurred before termination
• You can export your data before termination

Termination by Us

• We may terminate or suspend your account for violation of these Terms
• We may terminate accounts for non-payment after reasonable notice
• We may terminate the Service entirely with 30 days' notice

Effect of Termination

• Upon termination, your right to use the Service ceases immediately
• We will delete your data within 30 days unless legally required to retain it
• Provisions that should survive termination will remain in effect

10. Disclaimers and Limitations

Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL CONTROLROOM BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF THE SERVICE.

11. Indemnification

You agree to defend, indemnify, and hold harmless Controlroom and its officers, directors, employees, and agents from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from:

• Your use of and access to the Service
• Your violation of any term of these Terms
• Your violation of any third-party right
• Any claim that your content caused damage to a third party

12. Governing Law

These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Your Jurisdiction].

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect.

Your continued use of the Service after any changes constitutes acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Service.

14. Contact Information

If you have any questions about these Terms, please contact us: